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Water Leader: Volume 2

Issue 1, July 2014

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The Cover: This issue features Hon. Ek Sonn Chan on the cover - Cambodia's Water Minister and former Director of the Phnom Penh Water Supply Authority (PPWSA). He was the driving force of tyhe PPWSA's incredible transformation into a world class utility. His latest mandate is to transform, not just Phnom Penh, but the whole country's water. Find out how he plans to do it, what it will mean for the people of Cambodia, and what his successful leadership strategy entails.

Featured Article: How can water and wastewater utilities become more investible? We asked the investors themselves: Government, lenders, donors and rate-payers. Find out the results of our Global Sustainability Survey which asks rate-payers what they think about water tariffs, whether they are prepared to pay more, and where they see added value from water services.

Conference Report: Global Water Summit, Paris

  • CEO of National Sanitation Utility (ONAS), Tunisia
  • Chief Executive of PUB, Singapore
  • Director of the Water Authority, Cayman Islands
  • CEO of Dhaka Water Supply and Sewerage Authority, Bangladesh
  • CEO of the Delhi Jal Board, India
  • Managing Director of NWSC, Uganda
  • CEO of NWC, Saudi Arabia
  • Chief Executive of the Philadelphia Water Department, USA
  • Chief Executive of SA Water, Australia
  • Director of Water Supply and Sewerage Authority of Ulaanbaatar City, Mongolia
  • General Manager of the San Diego County Water Authority, USA

Issue 2, November 2014

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The Cover: This issue features Harlan Kelly, General Manager of the San Francisco Public Utilities Commission (SFPUC), on the cover. SFPUC has become famous for its spectacular customer outreach campaign called "Learn About Me." The communications strategy has gone viral because of its use of emotional message appeals including humour and sex. SFPUC is truly re-shaping the meaningfulness of municipal messages!

Featured Article: Waste is fast becoming the most productive form of value for the water sector. The water-waste-energy nexus is well-known, but how can utilities build a business case and create real value? What are the different types of value, how can the saleable products be developed and who are the potential customers? For technology suppliers, what is the customer’s view of the value? Turning expenses into revenues is every CEO’s dream. Leaders across Europe, MENA, Australia and the USA spoke to Water Leader Editor, Samantha Yates, about how they are making their dream – and their cities’ prosperity – a reality.

  • Director of Baltimore Department of Public Works, USA
  • General Manager, Goldenfields Water County, Australia
  • Executive Director, Camden County Municipal Utilities Authority, USA
  • CEO, Stockholm Vatten, Sweden
  • CEO, Denver Water, USA
  • General Manager, Orange County Water District, USA
  • President and CEO, San Antonio Water System, USA
  • Executive Director, Metropolitan Water Reclamation District of Greater Chicago, USA
  • Managing Director, Sydney Water, Australia

Issue 3, March 2015

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The Cover: This issue features Amina J. Mohammed, Special Advisor of the UN Secretary-General on Post-2015 Development Planning for the United Nations, on the cover. She reflects on the crucial role of water utilities in the implementation of the SDGs, specifically the Water Goal.

Featured Article: Although the famed “Got Milk?” campaign was launched more than two decades ago, water has yet to take the important transferrable lessons from it; lessons which could transform the value drivers of the sector. We de-construct the “Got Milk?” campaign, takes the valuable lessons for water, and tests a new format of inter-product associations for driving the perceived value of tap water.

Conference Report: American Water Summit, Houston
Inaugural Caribbean Water Leaders Summit, Barbados

  • CEO of Water Corporation of Anguilla, Anguilla
  • President and CEO of Louisville Water Company, USA
  • General Manager of Dominica Water and Sewerage Co Ltd, Dominica
  • Executive Director of Rivanna Water and Sewer Authority, USA
  • Director of Utilities of City of Miramar, USA
  • General Manager of DC Water, USA
  • CEO of Belize Water Services Limited, Belize
  • Managing Director of Kerala Water Authority, India
  • Commissioner of the Atlanta Department of Water, USA
  • Acting General Manager of the Barbados Water Authority, Barbados
  • Water Resources Commissioner of Oakland County Water, USA
  • Water Manager of Antigua Public Utilities Authority (APUA), Antigua
  • Managing Director of Montserrat Utilities Limited, Montserrat