The Cover: This issue features Hon. Ek Sonn Chan on the cover - Cambodia's Water Minister and former Director of the Phnom Penh Water Supply Authority (PPWSA). He was the driving force of tyhe PPWSA's incredible transformation into a world class utility. His latest mandate is to transform, not just Phnom Penh, but the whole country's water. Find out how he plans to do it, what it will mean for the people of Cambodia, and what his successful leadership strategy entails.
Featured Article: How can water and wastewater utilities become more investible? We asked the investors themselves: Government, lenders, donors and rate-payers. Find out the results of our Global Sustainability Survey which asks rate-payers what they think about water tariffs, whether they are prepared to pay more, and where they see added value from water services.
Conference Report: Global Water Summit, Paris
Selection of Featured CEOs
The Cover: This issue features Harlan Kelly, General Manager of the San Francisco Public Utilities Commission (SFPUC), on the cover. SFPUC has become famous for its spectacular customer outreach campaign called "Learn About Me." The communications strategy has gone viral because of its use of emotional message appeals including humour and sex. SFPUC is truly re-shaping the meaningfulness of municipal messages!
Featured Article: Waste is fast becoming the most productive form of value for the water sector. The water-waste-energy nexus is well-known, but how can utilities build a business case and create real value? What are the different types of value, how can the saleable products be developed and who are the potential customers? For technology suppliers, what is the customer’s view of the value? Turning expenses into revenues is every CEO’s dream. Leaders across Europe, MENA, Australia and the USA spoke to Water Leader Editor, Samantha Yates, about how they are making their dream – and their cities’ prosperity – a reality.
Selection of Featured CEOs
The Cover: This issue features Amina J. Mohammed, Special Advisor of the UN Secretary-General on Post-2015 Development Planning for the United Nations, on the cover. She reflects on the crucial role of water utilities in the implementation of the SDGs, specifically the Water Goal.
Featured Article: Although the famed “Got Milk?” campaign was launched more than two decades ago, water has yet to take the important transferrable lessons from it; lessons which could transform the value drivers of the sector. We de-construct the “Got Milk?” campaign, takes the valuable lessons for water, and tests a new format of inter-product associations for driving the perceived value of tap water.
Conference Report: American Water Summit, Houston
Inaugural Caribbean Water Leaders Summit, Barbados
Selection of Featured CEOs
